Alibaba’s AI Customer Service Is Way Ahead Of Google Duplex

At the Google I/O, the company demoed amazing features of Google Duplex. The A.I Chatbot that can do things like asking the intent of the call, making restaurant reservations, book meetings based on our schedule and much more. However, it appears that Alibaba’s AI customer service agent for its logistics company Cainiao can do much more than Google. At an […]

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